Q1: What are the products offered by Ourway?
Ourway Image Co., Ltd specializes in producing and sales of printer consumables, one of the fastest developing enterprises in recent years. The products covers ink cartridges, toner cartridges, ink, wide format related products and printer papers etc.

Q2: Who are Ourway’s customers?
Our customers are spanning Europe, America, Asia-pacific, Middle-East and Africa, who are remanufacturers, agents, distributors, E-businessman and supermarkets relating with printer consumables. We try to provide the best service to our customers, neither big enterprise nor small company.

Q3: What is the MOQ of Ourway?
USD 10000 for ocean shipping; USD 2000 for air freight. Please click here for more details.

Q4: Can you provide OEM service for the customer? How can you arrange packaging for my private brand?
Yes. About package details, you can discuss with our account executives. Contact us now.

Q5: How about the products quality?
Strictly produced and inspected according to the standard of ISO9001 & ISO14001.

Q6: How to deal with defective products?
After confirming, the defective goods can be exchanged with the ratio of 1:1. We will make concrete solutions to concrete problems.

Q7: How about lead time?
Usually 3- 20 days. It should be decided according to payment time and order quantity.